If your iPad is showing an “Unavailable” message, don’t worry. You can unlock it by using recovery mode or iTunes. This guide will walk you through the process step by step, so you can get your device back in working order without any hassle.
Unlocking an unavailable iPad might seem like a daunting task, but it’s fairly straightforward if you follow these steps carefully. This process will erase all data on your iPad, so make sure to have a recent backup if possible.
Step 1: Connect Your iPad to a Computer
The first step is to use a computer to connect to your iPad.
Make sure you have the latest version of iTunes installed on your computer. If you don’t, download and install it. Use a USB cable to connect your iPad to the computer.
Step 2: Open iTunes and Force Restart Your iPad
Now that your iPad is connected, you’ll need to open iTunes and force restart your device.
For iPads with Face ID: Quickly press and release the Volume Up button, then the Volume Down button, and then press and hold the Top button until the recovery mode screen appears. For iPads with a Home button: Press and hold both the Home button and the Top button until you see the recovery mode screen.
Step 3: Locate Your iPad in iTunes
Once in recovery mode, iTunes should recognize your device.
A popup will appear in iTunes asking whether you want to Restore or Update your iPad. Choose “Restore.” This will start the process of erasing your iPad and reinstalling the latest iOS software.
Step 4: Follow the On-Screen Instructions
iTunes will guide you through the restoration process.
Follow the on-screen prompts to complete the restoration. This can take some time, so be patient. Your iPad will restart several times during this process.
Step 5: Set Up Your iPad
After the restoration is complete, your iPad will restart as a new device.
You can now set it up as new or restore it from a backup if you have one. Follow the on-screen instructions to complete this process.
Once you complete these steps, your iPad will be unlocked and ready for use. If you had a backup, you can restore your data and settings to get everything back to normal.
- Keep Your Software Updated: Always ensure your iTunes and iOS are updated to prevent compatibility issues.
- Regular Backups: Regularly back up your iPad to iCloud or your computer to avoid data loss.
- Use Recovery Mode Correctly: Make sure you enter recovery mode properly to avoid complications.
- Be Patient: The restoration process might take some time; don’t disconnect your iPad.
- Apple Support: If all else fails, reach out to Apple Support for further assistance.
Frequently Asked Questions
What does “iPad Unavailable” mean?
This message usually appears after too many failed passcode attempts, locking the device to protect your data.
Will restoring my iPad erase everything?
Yes, restoring your iPad will erase all data. Make sure to have a backup before starting the process if possible.
Can I unlock my iPad without a computer?
Unfortunately, unlocking an unavailable iPad typically requires a computer with iTunes.
How long does the restoring process take?
The restoring process can take anywhere from a few minutes to an hour, depending on your internet speed and device.
What if I can’t enter recovery mode?
Double-check the steps for entering recovery mode. If you continue to have trouble, contact Apple Support for help.
Summary
- Connect Your iPad to a Computer
- Open iTunes and Force Restart Your iPad
- Locate Your iPad in iTunes
- Follow the On-Screen Instructions
- Set Up Your iPad
Conclusion
Unlocking an unavailable iPad may seem like a big task, but with a little patience and the right steps, you can do it without much trouble. Always remember to back up your iPad regularly to avoid data loss. And, keeping your software up to date can save you from encountering similar issues in the future.
If you find yourself stuck, don’t hesitate to turn to Apple Support for help. They can provide additional tips and guidance to ensure you get your device back up and running smoothly. Happy unlocking!
Matthew Burleigh has been writing tech tutorials since 2008. His writing has appeared on dozens of different websites and been read over 50 million times.
After receiving his Bachelor’s and Master’s degrees in Computer Science he spent several years working in IT management for small businesses. However, he now works full time writing content online and creating websites.
His main writing topics include iPhones, Microsoft Office, Google Apps, Android, and Photoshop, but he has also written about many other tech topics as well.